Just as a plant needs sunlight and water, our teams need support and effective feedback to grow personally and professionally. As leaders, it’s our responsibility to provide our teams with the tools to aid them in their ongoing development. However, many leaders...
Companies often say they greatly value their employees. While it’s easy to throw that language around when things are going smoothly, the dedication to prioritizing our teams matters most when things are difficult. Here are a few things that our managers learned while leading our teams through crisis.
Employee absences are a normal part of every business that are not only expected, but also healthy. With that said, too many unexpected, repeated or last-minute absences can pose a challenge…
There’s an old leadership parable that says, “He who thinks he leads but has no followers is only taking a walk.” It isn’t enough to simply claim to be a leader; it’s a responsibility and privilege that must be earned through consistent, hard work and a strong embodiment of core values…
Communication is a leadership cornerstone, but it’s easy to fall into basic communication traps. Here are several mistakes that leaders unintentionally make that can seriously undermine their leadership.
When we think about managing overtime in our organizations, we typically think of it in financial terms. We consider issues like how much we are spending on overtime, how that cost compares with hiring additional staff, or the way unplanned absences impact that overtime number. While those are critical issues, there is another that needs our attention: the impact that overtime might have on employee productivity.
You walk around the corner and see him headed your way. As soon as you spot him, you start looking for a way out. Is there someone nearby you can talk to? An exit you can duck through? Anything to escape the conversation you know is coming. He’s the office complainer,...
We’ve all seen it so many times that we've come to expect it: Employees show up, go through the motions, perform their job functions, but display little to no enthusiasm for their work. While it isn’t unusual, it’s surprisingly common. A survey by Gallup found that...
It’s tough to be a leader right now. Both leaders and their teams come face-to-face with challenges, many of them difficult to navigate. The way leaders show up for their teams and customers matters now more than ever. It’s imperative that leaders show up every day as...
It’s easy to confuse being busy with being productive, but the two are very different. Here’s how to produce results, not just stay busy!