Pandemic Lessons on Leading a Team Through Crisis

Pandemic Lessons on Leading a Team Through Crisis

Companies often say they greatly value their employees. While it’s easy to throw that language around when things are going smoothly, the dedication to prioritizing our teams matters most when things are difficult. Here are a few things that our managers learned while leading our teams through crisis.

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Advice for the Newly-Promoted Leader

Advice for the Newly-Promoted Leader

There’s an old leadership parable that says, “He who thinks he leads but has no followers is only taking a walk.” It isn’t enough to simply claim to be a leader; it’s a responsibility and privilege that must be earned through consistent, hard work and a strong embodiment of core values…

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Overtime and Employee Productivity

Overtime and Employee Productivity

When we think about managing overtime in our organizations, we typically think of it in financial terms. We consider issues like how much we are spending on overtime, how that cost compares with hiring additional staff, or the way unplanned absences impact that overtime number. While those are critical issues, there is another that needs our attention: the impact that overtime might have on employee productivity.

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Leading In Times of Crisis

Leading In Times of Crisis

Funny how things can change overnight. You go to bed one night, and things seem under control, then you wake up, and chaos has ensued. What appeared as a minor blip on the radar one day becomes a full-blown crisis the next. As I write this, we are in the midst of one...

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