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Advice for the Newly-Promoted Leader

Advice for the Newly-Promoted Leader

There’s an old leadership parable that says, “He who thinks he leads but has no followers is only taking a walk.” It isn’t enough to simply claim to be a leader; it’s a responsibility and privilege that must be earned through consistent, hard work and a strong embodiment of core values…

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Overtime and Employee Productivity

Overtime and Employee Productivity

When we think about managing overtime in our organizations, we typically think of it in financial terms. We consider issues like how much we are spending on overtime, how that cost compares with hiring additional staff, or the way unplanned absences impact that overtime number. While those are critical issues, there is another that needs our attention: the impact that overtime might have on employee productivity.

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The Uncomfortable Truth About Employee Engagement

The Uncomfortable Truth About Employee Engagement

We’ve all seen it so many times that we've come to expect it: Employees show up, go through the motions, perform their job functions, but display little to no enthusiasm for their work. While it isn’t unusual, it’s surprisingly common. A survey by Gallup found that...

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Self-Care for Leaders

Self-Care for Leaders

It’s tough to be a leader right now. Both leaders and their teams come face-to-face with challenges, many of them difficult to navigate. The way leaders show up for their teams and customers matters now more than ever. It’s imperative that leaders show up every day as...

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